Here’s our 100% Satisfaction Guarantee...

Order your DVD/CD today. Watch it, listen to it, and examine the contents for a full 30 days. If after examining the DVD/CD you feel that this material is defective, call us and tell us you’d like to return the DVD/CD for a replacement.

We’ll give you a return authorization number for the defective merchandise and ship you a new DVD/CD right away.

You may return most new, unopened items within 30 days of delivery for a full refund minus shipping costs. You are responsible for shipping costs related to sending the returned items back to Above Rubies.

We'll pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

You can reach us Toll free in the US at 877-729-9861. If you live outside of the US please use 931-729-9861.
Office Hours are from 9am - 4pm, Monday - Friday, Central Standard Time